Privacy Policy

We are committed to providing excellent service, and as such place full importance on your privacy and the protection of your personal information. Federal legislation has strengthened this commitment, and in turn we are able to inform customers why and how personal information is collected, used and disclosed as part of the terms of our privacy policy.

Personal information collected as part of our service includes, but is not limited to:

• name, address, telephone numbers, e-mail address, date of birth, gender and marital status

• credit, past payment records and claims history
  

• driving record

• medical and employment information

• assets and liabilities, such as the value of your home and its contents

Information may be obtained from:

• you
• insurance companies, other insurance agents or brokers
• credit organizations and financial institutions
• motor vehicle/driver licensing authorities
• industry professionals such as adjusters, lawyers

Your information is collected for the purpose of:

 

• allowing for the issuance or renewal of your insurance policy 

• assessing your need for additional products or changes to existing coverage
  

• accuracy of your information and protection against fraud or error

Consent

 

By utilizing this site, consent is established with respect to the terms of our privacy policy. Your information will not be used for any other purpose than those listed above, and in the event any other action is required, reasoning will be explained and your consent will be obtained. Consent may be requested in writing, by telephone, in person or as part of an application form. We may discern that by requesting insurance through our organization, consent is granted for us to handle your personal information in a reasonable manner. We do not collect, distribute or use your information without your consent except where permitted by law or in a manner considered appropriate by a reasonable person, such as in an emergency situation.

 

You have the right to access your personal information and request it be changed as required. If you choose not to provide some or all of your personal information or to deny its use and disclosure, we may not be able to provide you any or all requested products or services.

 

You can contact our office directly regarding matters relating to privacy, or direct further inquiry to the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or visit www.privcom.gc.ca.